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HELP CENTER

All your questions answered

Find answers for connecting accounts, using product features, and managing your TraderWaves account.

Connection guide

Integrations & Connection Guides

Find setup guides for brokers, exchanges and trading platforms supported by TraderWaves.

Support

Getting Started

Create an account, set up your dashboard, and start tracking trades.

Support

Most Asked Questions

Quick answers to the most common questions.

Feature guide

Journal Basics

How to log trades, add screenshots, and keep consistent notes.

Support

Billing and Refunds

Charges, invoices, failed payments, cancellations and refund requests.

Support

Plans, Limits and Subscription Management

Essential and Pro limits, upgrades, downgrades and cancellation.

Connection guide

How Automatic Trade Syncing Works

What connected accounts import, how updates run, and why a trade might be missing.

Connection guide

Supported Brokers

Check connectivity and supported brokers for account linking.

Feature guide

Trade Analytics

Personalise your dashboard and analytics for optimal performance.

Feature guide

Backtester

Start a historical replay, place simulated trades, and review session results.

Feature guide

Charts

Search symbols, review trades on the chart, and use indicators, sessions, and alerts.

Feature guide

Alerts

Create price, session, news, and account alerts, and check why a notification did not arrive.

Feature guide

Crypto Portfolio

Add crypto holdings manually, and tell portfolio value apart from journal trades.

Feature guide

Calculators

Use position size, risk/reward, pip value, and the other TraderWaves trading calculators.

Feature guide

Reviews

Find broker and prop firm reviews, leave a rating, and understand verified trading experience.

Feature guide

Trading Definitions

Glossary of analytics metrics, performance statistics, commissions, and trade terminology.

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TraderWaves Help and Support Center