14‑day money‑back guarantee
Refund Policy
We're confident you will love TraderWaves. But if for any reason you’re not satisfied, you can request a full refund within 14 days of your first purchase — no questions asked.
Last Updated: 21/10/2025
Overview
TraderWaves offers a 14‑day money‑back guarantee so that new users can explore the platform risk‑free. The guarantee applies to your first payment or subscription on TraderWaves.
Eligibility
If you cancel within 14 days of purchase, you are eligible for a full refund. After 14 days, payments become non‑refundable as your subscription continues automatically.
How to request a refund
Refund requests must be made by contacting our team at info@traderwaves.com.
Processing time
Approved refunds are processed to the original payment method within 5–10 business days.
Fair use policy
Our refund policy is designed to help genuine users try the platform risk‑free. We reserve the right to decline refund requests from accounts that show:
- Excessive usage or data volume inconsistent with evaluation purposes, or
- Multiple refund requests across different accounts.
This helps us keep the policy fair for all new users.
Contact
Questions? Reach us at info@traderwaves.com.