Support
Getting Started
Create an account, set up your dashboard, and start tracking trades.
HELP CENTER
All your questions answered
Find answers for connecting accounts, using product features, and managing your TraderWaves account.
Popular topics
Connection guide
Integrations & Connection Guides
Find setup guides for brokers, exchanges and trading platforms supported by TraderWaves.
Support
Getting Started
Create an account, set up your dashboard, and start tracking trades.
Support
Most Asked Questions
Quick answers to the most common questions.
Feature guide
Journal Basics
How to log trades, add screenshots, and keep consistent notes.
Feature guide
Daily Journal
Review one trading day through its results, closed trades, notes, mood and next actions.
Feature guide
Trade Detail Review
Review one trade's facts, journal context, execution, assessments and lessons.
Feature guide
Tags & Labels
Organise strategies, setups and mistakes with consistent system or custom tags.
Feature guide
Shared Filters
Understand account scope, dates, trade filters and journal tags across the workspace.
Feature guide
Portfolio Mode
Group eligible accounts and analyse their combined trading activity across TraderWaves.
Support
Billing and Refunds
Charges, invoices, failed payments, cancellations and refund requests.
Support
Plans, Limits and Subscription Management
Essential and Pro limits, upgrades, downgrades and cancellation.
Connection guide
How Automatic Trade Syncing Works
What connected accounts import, how updates run, and why a trade might be missing.
Connection guide
Supported Brokers
Check connectivity and supported brokers for account linking.
Feature guide
Dashboard Trade Analytics
Build visual review templates, arrange widgets, and apply shared Dashboard filters.
Feature guide
Reports Metrics and Formulas
Use Reports and understand performance, outcome, risk, activity, trade-path and WaveScore metrics.
Feature guide
WaveAI
Use WaveAI Coach, WaveScore, AI Insights, and natural-language trade filters on Pro.
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