Customer for less than a month
Oct 3, 2026
*"I have successfully received payouts with Blue Guardian, so the platform itself is reliable in that aspect. However, the Customer Support and Helpdesk service need significant improvement. The main issues I face are:* Inconsistent Information: Different support agents give completely contradictory answers to the same question. It creates a lot of confusion for traders who need clear clarification. Overly Short & Minimal Responses: Agents often reply with extremely brief, one-line answers rather than explaining things properly. This forces us to guess, follow up multiple times, or figure things out on our own. I hope the management trains the support team better to provide accurate, detailed, and consistent responses to all users."


